512-568-2053

Totality Insurance Agency, LLC
Totality Insurance Agency, LLC
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512-568-2053


  • Home
  • Privacy Policy
  • Terms and Conditions

Privacy Policy

Privacy Policy


Last Updated: October 2026

Totality Insurance is committed to protecting your privacy. This Privacy Policy explains how Totality Insurance collects, uses, protects, and shares information obtained through totalityinsure.com, our forms, and communications with our agency.

By using this website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.


Information We Collect

We may collect personal information that you voluntarily provide to us, including your:

  • Name
  • Email address
  • Telephone number
  • Mailing or residential address
  • Information submitted through our contact forms
  • Communication preferences
  • Information necessary to respond to insurance-related questions or provide requested services

Our website or service providers may also automatically collect certain technical information, such as IP address, browser type, device information, referring website, and website usage information.


How We Use Your Information

Totality Insurance may use the information we collect to:

  • Respond to your requests or questions
  • Provide insurance-related information and services
  • Schedule and manage appointments
  • Communicate regarding existing or requested coverage
  • Provide customer service and follow-up
  • Send educational, informational, or marketing communications when appropriate consent has been provided
  • Maintain and improve our website and services
  • Comply with legal, regulatory, carrier, or contractual requirements


Sharing of Personal Information

Totality Insurance does not sell or rent customer information.

We may provide information to service providers or vendors that assist us in operating our website, customer relationship management system, communications, scheduling, or other business services when necessary to provide those services.


Mobile information and SMS opt-in consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent are used only to support communications from Totality Insurance and the service providers necessary to deliver those communications.


We may also disclose information when required by law or when reasonably necessary to protect our rights, comply with legal obligations, or prevent fraud or misuse.


SMS Consent and Messaging

If you provide your mobile telephone number and affirmatively opt in to SMS communications, Totality Insurance may send text messages consistent with the type of communications you selected.

Depending on your consent, messages may include:

  • Appointment confirmations and reminders
  • Requested follow-up
  • Client service communications
  • Insurance or plan-related information
  • Educational information
  • Marketing or promotional communications

SMS consent is optional. Consent to receive text messages is not required as a condition of purchasing a product or service.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.


Use of Your Mobile Number

Mobile telephone numbers collected through our website or other consent process are used for communications authorized by you. Mobile opt-in information and consent will not be shared with third parties for their marketing or promotional purposes.


Cookies and Website Technologies

Our website and service providers may use cookies or similar technologies to operate the website, understand site usage, and improve the visitor experience. You may be able to control cookies through your browser settings.


Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.


Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. Totality Insurance is not responsible for the privacy practices or content of those third-party websites.


Accessing, Correcting, or Deleting Your Information

You may contact Totality Insurance to request access to, correction of, or deletion of personal information we maintain about you, subject to any legal, regulatory, carrier, or contractual record-retention requirements.

If you request deletion of SMS-related data, we will take reasonable steps to remove or anonymize applicable information where permitted. An SMS opt-out request will also be honored through our messaging system.


Changes to This Privacy Policy

Totality Insurance may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


Contact Us

Questions about this Privacy Policy may be directed to:

Totality Insurance
Website: https://totalityinsure.com
Email: Pauline@totalityinsure.com
Phone: 512-568-2053
Mailing Address: 720 S Bell Blvd #1C, Cedar Park, TX 78613


Copyright © 2025 Totality Insurance Agency, LLC - All Rights Reserved.

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